Paypal orders

I have experienced a problem with my order.

If you have placed an order via Paypal and have experienced problems with your order or want to return your product, please contact us first via info@hypebay.nl.

*The average customer wait time is 4x faster when they contact us directly instead of consulting the Paypal app!

I want to return my order.

To easily return the order, contact us via info@hypebay.nl, after which we will email you the return instructions within 24 hours.

I am dissatisfied with the quality.

For a suitable solution, please contact info@hypebay.nl and we will do everything to compensate you.

Items are missing or damaged.

You contact us via info@hypebay.nl indicating which products are missing or damaged. We will then immediately send a new item or refund the purchase amount of the respective article.

Contact:

Email: info@hypebay.nl
Response time: 12 hours (on business days)

Opening hours:

Monday to Friday: 9:00 AM to 8:00 PM
Saturday and Sunday: 11:00 AM to 6:00 PM